Cancellation from the Ordering Party:

• Cancellations made 7 days before departure, subject to a 50% fee.
• Cancellations made 3 days before departure, subject to a 75% cancellation fee.
• If cancellation is made 1 day before departure, a 100% cancellation fee will be charged.
• No Show = Non refundable/ Non rescedule.
• Delays & schedule errors, which are caused by natural disasters, demonstrations, accidents and riots or caused by participant error and without confirmation, we consider as unilateral cancellation by the tour participant.
• All changes and cancellations must be informed in writing via email. Changes and cancellations without information via email are considered invalid.

Cancellation from domestic travel parties:

• Cancellation of the tour due to our inability to provide the tour, natural disasters, accidents and riots, all fees paid will be refunded 100%.
• All costs outside the ordered tour package incurred by participants from outside the city are the responsibility of the participants themselves and are not our responsibility.
• Lintas Tour and Travel has the right to Prohibit, Advise and Report participants to the authorities if they carry out activities that violate applicable laws, domestic Travel Tourism Regulations or which have the potential to harm the natural environment.